By Tim Leeds
Ocwen, the owner of the Havre Holiday Village Shopping Center, has hired Clawson and Sons to start the remodeling the shopping center's suite leased by Advantage Line, Inc.
Mark Hardy, president of Advantage Line, said the lease has been signed, and they hope to have the Havre call center up and running by Nov. 1, if all goes well.
"There's quite a few ifs in there," Hardy said.
Rick Stevens of Triangle Telephone Cooperative Association Inc. (TTC) said Monday they are just waiting for Ocwen to sign an agreement providing an easement to the shopping center.
dvantage Line has contracted with TTC to provide the telephone service for the call center. Stevens said they expect to have the agreement with Ocwen signed later today. Once they have the easement, he said, they can start work laying in the lines to provide service to the call center.
Hardy said they will probably start hiring the center's personnel Nov. 1, when the center is ready to open. He said they will provide on-the-job training for the personnel, which will start with about 20 hirees.
Hardy said they are already in the process of training the manager for the center, who was hired locally. He declined to name the manager at this point. He said they will probably wait until the center is open to hire the shift manager for the Havre operation.
Hardy has said in previous statements that the center will eventually have 300 positions operating 100 work centers. He said last week that his company is already getting extremely busy this fall and the additional employees are greatly needed.
The Williston, N.D., based company is an inbound-call operation.
They mainly process calls for their clients, such as catalog operations and magazine advertisements.