How to Choose A Wrecker Service You don't want your car breaking down during late hours and having to call an unknown wrecker service. That's why it's important to be aware of at least a couple of towing services in your area before you need them. Calling your local police station and insurance agent and asking who they would recommend is a wise idea. Knowing that you will be serviced by someone with a good reputation gives you peace of mind. Although the advice from police stations and your insurance agency is reassuring, what about price? Keep in mind that these wrecker services are probably providing them bulk pricing for repeat business, not for individual drivers. Keep in mind that whichever wrecker service your insurance company is familiar with will make it easier to be reimbursed if your car is damaged while being towed. Since the insurance company knows how the wrecker service operates, and what policies and procedures they adhere to, it will be easier to calculate any damage cost and resolve the situation. You may want to know what towing device the wrecker uses, as some now use flat-bed trucks to keep the car off the ground, preventing any damage. Some wrecker companies March 2011 continue using the old chain-lift tow trucks. Keep in mind that any present damage on the vehicle should be reported to the wrecker company. Taking photos of any previous damage would be a great way to compare after the tow. Wrecker services are usually aware that their reputation affects the bottom line and will take good care of customers. Sometimes the unforeseen happens and vehicles will be damaged while towing, so having documented proof of the condition of your car will give you peace of mind. As with other services we will eventually need, price is always a top consideration. Make sure that the wrecker service quotes you a price when they show up to help you, not after. Make sure that the wrecker driver will tow the vehicle to a repair shop you choose. While most wrecker services will deliver the vehicle wherever you want, some will try to steer you to mechanics they refer work to. Getting a reputable wrecker service lined up before trouble arises is vital. Take time to investigate which company would be best for you and your vehicle. One other tip: If you've found a good wrecker service, make sure you write down their phone number and put it on a card in your vehicle's glove box. There's nothing worse than knowing what wrecker company you want, but not having their number in the middle of the night. It can be a difficult decision to find a reliable towing service, but it is best to be proactive now before you are stranded and at the mercy of whatever wrecker shows up. Things to Remember: When you are in a wreck the authorities can call a towing agency. There is a rotating on call list. What most people do not know is that they can always request a towing service that they would like to use. People are usually shook up and don't know these facts and are good to keep in mind. www.havredailynews.com 38