Peppered with questions, Wells Fargo CEO seemed taken aback

WASHINGTON — Facing bipartisan outrage from a Senate panel over accusations of employee misconduct, Wells Fargo CEO John Stumpf appeared taken aback by the intensity of the verbal lashing. At a few points, he seemed flustered and stumbled a bit over his words. He bristled at assertions that the alleged opening of millions of customer accounts without their permission was a "scam."

Peppered with criticism for nearly three hours at a hearing Tuesday, the CEO of the nation's second-largest bank faced calls for his resignation from harshly critical senators. They pressed Stumpf about claims...