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Charter Spectrum service goes out again Wednesday


October 17, 2019

Charter Spectrum customers around the Havre area lost service again Wednesday for several hours.

Charter Communications Senior Director Bret Picciolo said the issue was from a third-party carrier’s network, damage to a fiber-optic cable, which impacted service for Spectrum customers.

Havreite Ken Kooch said he called Charter when the service went down Monday and received $5 off his total bill, which includes all three services — phone, internet and cable.

“I think there has to be some way to talk to somebody to see what’s going on with it or fixing this stuff or they got phony eq...

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