Social Security expands public hours at offices nationwide

Press release

Starting on Jan. 8, 2020, Social Security offices nationwide will be open to the public on Wednesday afternoons, Andrew Saul, Commissioner of Social Security, announced. This change restores Wednesday public service hours that were last in place in late 2012. “I don’t want someone to come to our office at 2:30 on a Wednesday only to find our doors closed,” Saul said.

In another move to improve service to the public, Saul announced in his Open Letter to the Public at http://www.ssa.gov/agency/coss-message.html that the agency is hiring 1,100 front line employees to provide service...