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SAMHSA offers helpline for dealing with stress

 

Last updated 4/14/2020 at 7:34am



Press release

The U.S. Department of Health and Human Services’ Substance Abuse and Mental Health Services Administration has reminded people it has a toll-free line people can call in times of stress like the COVID-19 pandemic.

The Disaster Distress Helpline, 1-800-985-5990, provides immediate crisis counseling to people affected by the coronavirus pandemic 

Natural disasters — including pandemics as such the coronavirus outbreak — can be overwhelming and also can seriously affect emotional health. The Disaster Distress Helpline, 1-800-985-5990, can provide immediate counseling to anyone who is seeking help in coping with the mental or emotional effects caused by developments related to the coronavirus pandemic.

The Helpline is a 24-hour-a-day, seven-day-a-week and free resource that responds to people who need crisis counseling and support in dealing with the traumatic effects of a natural or human-caused disaster. The Helpline is sponsored by the SAMHSA. Helpline specialists are trained to assist callers who have a range of symptoms.

“People who have been through a traumatic event can experience anxiety, worry or insomnia,” said Dr. Elinore F. McCance-Katz, MD, Ph.D., who is the assistant secretary for mental health and substance use and who is the head of SAMHSA. “People seeking emotional help during an ongoing disaster such as a pandemic can call 1-800-985-5990 or can text ‘TalkWithUs’ to 66746 — and can find recovery and coping strategies.”

The helpline immediately connects callers to trained and caring professionals from the closest crisis counseling centers in the nationwide network of centers. The helpline staff will provide confidential counseling, referrals and other needed support services. More on the helpline is at http://disasterdistress.samhsa.gov/ .

 

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